New Whatnot’s Repacks Policy: Covering Up Ahead Of Regulations

Are surprise sets just a fun twist for collectors or are they secretly gambling with their hobbies?

First, we must be clear that we have never been fans of the repacks frenzy, whether it’s transparent PSA repacks used to liquidate unsold and unwanted items quickly (and make a profit out of it), or the thrill—often accompanied by scams—that has proliferated across streaming platforms. Most importantly, the gambling aspect of these practices is deeply concerning. While ongoing lawsuits highlight the risks, it’s remarkable that companies have yet to face significant legal action, though many are swiftly shifting policies to prepare for potential regulation, like eBay did, and now Whatnot.

On October 3, 2025, Whatnot announced a significant update banning sellers from including certain bonus items in Surprise Sets, primarily to boost transparency and combat potential manipulation. The initiative is rolling out first in the UK, with plans to expand to other markets shortly. This phased approach allows Whatnot to test and monitor the impact of these changes.

The new rules specify that sellers must use the in-app Surprise Set feature, banning physical or third-party randomizers and concealed containers like bags or boxes. This move aims to standardize the process and prevent undisclosed chance-based practices. Additionally, sellers must provide a detailed checklist of all items in each surprise set, including brand, title, condition, quantity, and any grading info—proxy terms like “item # 1” are no longer accepted.

While these regulations seek to curb the gambling-like nature of “repacked” cards, critics argue they stifle seller creativity and remove the thrill of unpredictability beloved by collectors. Industry observers note the ongoing legal concerns, especially around whether chance-based sales could be classified as gambling—a risk that regulators in various countries are increasingly scrutinising.

Ultimately, Whatnot’s move to tighten surprise set policies aims to address transparency issues but may limit community engagement and innovative selling strategies. Striking a balance between oversight and creativity remains their biggest challenge as they expand these rules globally.