eBay Continues Its Influence as it Closes TCGPlayer Syracuse Office Amid Union Tensions

TCGPlayer HQ Syracus from QPK Design

eBay recently announced it will close its TCGPlayer office in Syracuse this summer, shifting operations to Louisville, Kentucky. The Syracuse office's shutdown isn’t just about streamlining—it's sparking controversy, as the Communications Workers of America (CWA) has filed an unfair labor practice charge alleging eBay’s move aims to "evade its bargaining obligations" and "keep the company union-free."

The Syracuse location is notable not only for its operational role but also as the site of eBay’s first-ever union, which has been fighting for better conditions and a stronger voice. Since the union's formation, eBay has reportedly waged a relentless campaign to silence its members, according to union representatives.

Despite this upheaval, industry insiders emphasize that the platform remains hugely important. TCGPlayer alone is estimated to generate over $300 million annually in sales, and about $70 million in April 2025, making it a critical part of eBay’s over $10 billion yearly revenue. The company’s plan to open a new, dedicated TCG office underscores its ongoing investment in the hobby, even as tensions about workers’ rights—and the future of the Syracuse hub—continue to unfold.

This latest chapter highlights the complicated relationship between big tech, labor, and the hobby. While the market for collectibles continues to grow—driving hundreds of millions in sales annually—the conflicts behind the scenes remind us that every milestone often comes with its own set of challenges. As the hobby evolves, the community waits to see how eBay will balance business ambitions with the rights and voices of the very people who keep the market alive.